A3:
ALTPRESS
ALL
ACCESS

HOW IT WORKS

1

Pick your plan.

Time to make a choice! All  of our membership plans include the new Alternative Press, but a select few can sign up to receive a custom-curated AP MerchBox, which will include a variety of items any music fan would love. Limited quantities are available, and this package will be sold on a first-come, first-served basis while supplies last. If we run out, we’ll add you to our wait list and let you know when a spot opens up.

2

Get Excited.

As soon as you sign up, our team will feverishly begin assembling your order. As a new member, you’ll be assigned a numeric code (your AltPress All Access code) that you can use if you ever have any issues. If you've chosen a plan that includes the custom-curated AP MerchBox, expect music and music-related collectables, apparel, gear, limited-edition merch and much more that you simply cannot get anywhere else.

3

Stalk Your Mailbox

Whether you are receiving just the new Alternative Press or the new AP plus the MerchBox, you can expect it to get delivered straight to your door every month until your term runs out! Each box will be different, meaning every month is going to have new surprises.

NEW ALTPRESS FEATURES

• All new design
45% larger (9x11)
Premium, high quality paper
• Bigger, better, brighter photos
Collectible & bookshelf ready
• Culture driven

MEMBERSHIP OPTIONS

CURRENT SUBSCRIBER FAQ

AP 353 (Ash Costello) is the final print copy current subscribers will receive. By December 15, 2017, all current AP subscribers will be migrated to the new digital subscription format available on iOS and Android.

To enhance your experience we have moved away from the subscription model to our new membership program. That means you’re getting more than just a magazine; you’re getting invite-only video content , member only sales, exclusive merchandise and more when you sign up. You’re in luck, because current subscribers will automatically receive 50% off your first month of any new membership program when you join by January 31, 2018. Go to the section MEMBERSHIP OPTIONS above.

You will receive an email to the address we have on file with a code and login information by December 15, 2017, for your enjoyment to begin. Head to the Apple App Store or Google Play and download our app. Upon receipt of the code and login information you will have access to download the next 12 digital releases until the duration of your 12 month term ends (December 31, 2018).

If by December 15, 2017 you have not received your login credentials, please fill out the form at the bottom of this page and someone from our team will be in contact within 2-3 business days.

Everyone is in luck - we will be honoring a 12-month digital subscription to ALL current AP subscribers. If you have more than 12 months remaining in your term, you will receive AP digital for the full length of your remaining term.

If you work with Alternative Press as an authorized agent or partner, please fill out the form at the bottom of this page and someone from our team will be in contact.

Head to the bottom of this page and fill out the form so that we can get your information and make sure you have a seamless experience. Be careful, don't leave any information out as this could cause delays. If you have a question we didn't answer here, please fill out the form at the bottom of the page and someone from our team will be in contact within 2-3 business days.

NEW MEMBERSHIP FAQ

Membership packages are currently available for purchase. If you sign up today, you can consider yourself part of the AltPress All Access program, and you will receive your all access pass number. The first shipment is set to arrive in mid-December (pending scheduling). You can expect each shipment to arrive mid-month for the duration of your term.

Each month you will receive the AltPress MerchBox that includes the latest edition of AP as well as handpicked items from your favorite (and new favorite!) brands that may include collectables, apparel, limited-edition merch and MORE!

Super easy, log in to your customer portal and adjust your shirt size at any time.

Yes, through select partners and in very limited quantities. We will continue to be carried at Hot Topic, Barnes & Noble, Books-A-Million and more! To find an available retailer near you, head to altpress.com/wheretobuy.

The new membership platform will allow you to manage multiple gift memberships in one place. Simply log in to your A3 customer portal and you can manage all your gifts in one spot. Feel free to splurge and get the whole family their own memberships!

First of all, congratulations on what is hopefully an exciting move. If your address changes for any reason you are able to log in to your customer portal and update your shipping address. Your updated address will take effect immediately and you will never miss an issue as long as you update before the first of the month! Skip the phone and the store; you’re in control.

We’d like to start by saying that we will miss you. Hopefully it’s not something we did, and if it is, can you at least let us know? If for any reason you are unsatisfied with your AP membership, once your term has ended, you will be able to cancel your membership via your customer portal. This is an auto-renew system, so please be aware, the system will continue to charge until you cancel in your portal. For any other questions, please refer to our terms and conditions.

Your credit card details are NOT stored in our servers. The card details you enter while signing up for your membership program are moved to the payment gateway in order to process your subscription renewals for each cycle.

Totally! Fill out the form below, and our customer support team will reach out to you within 2-3 business days.

Yes, you will be charged taxes based upon the state you live in at each charge.

If you believe you have experienced a billing error, please fill out the form below and our customer support team will reach out within 2-3 business days.

You can manage your payment options within your customer portal

All memberships are listed in USD.

We accept all major credit cards as well as Paypal.

Click here to access your customer portal. Once there, follow the prompts to set up your account and log in. If there are any issues along the way, please fill out the form at the bottom of this page and someone from our team will be in contact within 2-3 business days.

Please fill out the form below and our customer support team will reach out within 2-3 business days.

We are so sorry, we will make this right. Please fill out the form below and our customer support team will reach out within 2-3 business days.

Wooo! We are always looking for new and exciting partners to team up with! If you want to be part of the AltPress MerchBox, fill out the contact form below and we will be in contact within 2-3 business days.