U.S. Consumer Product Safety officially recalls Galaxy Note7
[Photo credit: Samsung Mobile Press]
The Consumer Product Safety Commission says the recall follows a series of reports of burns from batteries overheating. "Samsung has received 92 reports of the batteries overheating in the U.S., including 26 reports of burns and 55 reports of property damage, including fires in cars and a garage."
They say that Galaxy Note7 owners can receive a new Galaxy Note7 with a different battery free of charge, a refund or a new replacement device.
At the end of August, The Washington Post reported that Samsung announced a delay in shipments of it’s smartphones in regards to reports of explosions in Korea, but did not inform the Consumer Product Safety Commission before making the delay public.
"As a general matter, it's not a recipe for a successful recall for a company to be going out on its own," The Washington Post reports Consumer Product Safety Commission chairman Elliot Kaye saying in a press conference.
The recall affects phones purchased in the United States, as well as in Mexico and Canada.