Ticketmaster fined $4.5 million for misleading sales practices
Ticketmaster is facing a hefty fine from Canada's Competition Bureau as a result of misleading pricing for its online ticket sales.
The company has to pay a fine of $4.5 million broken down as a $4 million penalty and $500,000 for the bureau's investigation costs.
Ticketmaster LLC, TNow Entertainment Group Inc. and Ticketmaster Canada LP are being fined as of today.
The "mandatory fees" should sound familiar to ticket buyers, including service fees, facility charges and order processing fees. The bureau found out Ticketmaster are inflating their prices by over 20 percent and in some cases more than 65 percent.
Later that year, Ticketmaster faced further issues after reports showed the company were working with ticket resellers to increase their profits. Ticketmaster president Jared Smith denied they were doing that and said they were investigating internally. Then, another lawsuit was filed regarding these allegations.
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